PRODUCTION AI ENGINEERING

We build AI systems
built to run in production.

Not a chatbot agency. Not a prompt-engineering shop. We build production-grade AI systems — reliable, observable, cost-efficient — whether that's something new or hardening a feature that's already live.

Get a Scoping Call

REPRESENTATIVE OUTCOMES

$80k → $56k / mo

LLM bill on a 30K-user product

8% → 1.2%

Hallucination rate on customer-facing flows

4.2s → 1.7s

p95 latency on the critical user path

60% → 92%

Retrieval@5 after RAG rebuild

WHAT WE DO

Six things, done well.

LLM Cost Engineering

We attribute spend per feature, per model, per prompt — then re-architect to slash it.

  • Token-level cost attribution and dashboards
  • Model routing (GPT-4 → smaller models where safe)
  • Prompt-aware caching and batching
  • Context-window pruning without quality loss

RAG Hardening

We rebuild retrieval pipelines that actually retrieve the right thing.

  • Chunking strategy and metadata design
  • Embedding model selection + reranking
  • Eval harness so quality stops regressing
  • Hybrid search (BM25 + vector) where it helps

Reliability Engineering

Guardrails, structured outputs, and fallbacks so AI features stay up under load.

  • Structured-output validation (Pydantic / JSON schema)
  • Retries, timeouts, circuit breakers per call
  • Fallback model chains for outages
  • Hallucination eval pipelines

Observability & Tracing

When something breaks, you can trace it back to the prompt, model, and chunk.

  • OpenTelemetry / Langfuse / Helicone integration
  • Per-feature cost and latency dashboards
  • Quality scorecards on production traffic
  • Alerting on cost, latency, and error spikes

On-call AI Ops

Optional retainer: we own dashboards, on-call rotation, and ongoing tuning.

  • Monthly cost and reliability review
  • On-call response for AI-specific incidents
  • Prompt and retrieval tuning as data shifts
  • Quarterly model upgrade evaluation

Inference Infra

Self-hosted inference, GPU sizing, and request routing for scale and cost.

  • vLLM / TGI deployment and tuning
  • GPU instance sizing and autoscaling
  • Request batching and continuous batching
  • Multi-region routing where latency matters

HOW WE WORK

Engagements, not retainers-for-the-sake-of-it.

1

Scope (week 1)

We define the build with you and set the baseline — what ships, the success criteria, and the evals that prove it. For an existing system we instrument first to find where it falls short of production-grade. You get a fixed-scope plan.

2

Build (weeks 2–4)

We build to our six standards — evals, cost controls, tracing, and reliability math designed in. Every change ships behind a flag with a rollback plan.

3

Deploy (weeks 4–6)

Shadow mode first, then gradual rollout. We measure against the baseline we set at the start. No big-bang releases.

4

Hand-off or stay (week 6+)

We hand off dashboards and runbooks to your team — documented and observable — or stay on a monthly retainer for on-call response and ongoing tuning. Your call.

PRICING

Quoted per engagement.

Every system is different. We quote after the scoping call, when we can give you a fixed price tied to a specific build.

Scoping call

Free. Fixed-scope build plan + quote.

Build sprint

Fixed-fee, scoped on the call. Typically 4–8 weeks.

On-call retainer

Monthly. Owned dashboards + incident response + tuning.

Infra pass-through

Cloud, GPUs, and API costs billed at cost.

Get a quote you can defend to your CFO.

We quote against a specific build scope and outcome — not a deck of feature bullets.

Get a Scoping Call

Get your AI built right the first time.

Free 30-min scoping call. We map the build — new or hardening — and send back a fixed-scope plan.